Customer Support

Get in touch with us with any feedback, issues, concerns or other requests regarding your Hectre App and we’ll help get you sorted!


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    Supporting your success

    A large part of Hectre’s success comes from our dedication to customer service. We are passionate about helping our customers gain the absolute best from our technology.


    With a friendly and responsive global support team, you’re in good hands with Hectre.

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    Customer Success Stories

    Discover how growers and packers are gaining the advantage with Hectre

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    The Hectre team is approachable and supportive, always taking the time to understand our needs.

    Erica Henare

    Pip Fruit & Kiwi Fruit Manager, Kono Horticulture

    150+ Staff

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    Having reliable customer service was at the top of the list for us

    Rachel McClaskey

    General Manager, McClaskey Orchards LLC

    700+ Staff

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    Awesome people, with support just a phone call away.

    Simon Easton

    Manager, Wairepo

    75+ Staff